E-government II. Introducing user-centered design to an E-government software development company
نویسندگان
چکیده
منابع مشابه
Rethinking E-Government Adoption: A User-Centered Model
E-government acceptance has attracted substantial research interest over the last fifteen years. The majority of this research is based on technology acceptance models primarily because e-government is viewed as a technology for achieving efficiency, transparency, and information management. However, the adoption of e-government ultimately depends on whether users perceive the technology as ser...
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E-government is a way for governments to use new technologies such as the Internet to provide citizens with more convenient access to government information and services, to improve the quality of services, and to provide greater opportunities for citizens to participate in democratic institutions and processes. This research investigates factors impacting e-government development. Based on the...
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This paper describes an approach to the end-user development of online services for citizens of a government agency. With reference to a typical government-to-citizen service, the paper discusses how such services are currently structured and provided to citizens, and how their implementation can be transferred from software professionals to administrative personnel, who do not generally posses...
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In order to provide more accessible, accurate, real-time information for citizens, government E-services, such as information kiosks, have been set up in many public places. Although the public sector has promoted this E-Government service for many years, its uses and achievements are few. Therefore, this paper explores the key factors of user acceptance through a research survey and by gatheri...
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ژورنال
عنوان ژورنال: Bulletin of the American Society for Information Science and Technology
سال: 2005
ISSN: 0095-4403
DOI: 10.1002/bult.1720310309